Funeral flowers are generally categorized by their function; here are a few of the more commonly used arrangements to avoid any confusion when ordering:
There are no particular types of flowers or colours that should be sent at funerals or homes of the bereaved. There are, however, more traditional choices such as carnations, chrysanthemums, gladiolas, lilies and roses. In particular, white lilies represent peace and red roses are renowned for expressing love. If the deceased always loved being in the garden and had a favourite flower and colour, it would obviously be very comforting for the bereaved to receive an arrangement of such flowers.
Traditionally, flowers are a way to represent growth, new life and movement forward. The natural beauty of flowers at a funeral and at the home of mourners brings a sense of warmth and comfort to the environment. Today, flowers are not mandatory but they are one way people express their love for the deceased and concern for members of the family. Flowers for a funeral should arrive at the funeral home before the first visiting hours - to be there when the family arrives. If time does not permit delivery before visiting hours, flowers or a plant can be sent to the home of the bereaved. A potted plant has obvious symbolic meaning because it will continue to live and grow.
There are instances when flowers are not appropriate. Such as when the family requests that donations be made in lieu of flowers. Although flowers are freely accepted by many religions and cultures at funerals, it is worth remembering that there are some which do not traditionally receive flowers such as the Jewish and Islamic faiths. Jewish law has always demanded immediate burial – within three days – so flowers were never deemed necessary. To this day it has never been customary to send any flowers, although they are not forbidden and some Jews have begun sending them for Reformed Jewish funerals. Instead it is customary to send fruit and food baskets to the home of the bereaved during the mourning period. See our collection of Sympathy Baskets.
At Islamic funerals some people send flowers and some do not. It is, however, common to place individual flowers on graves along with palm branches and other greenery. Flowers are not a traditional part of Hindu funerals, but they are not unwelcome.
Yes! Our website is categorized to make searching as easy as possible and you can browse our catalogue by colour, price or style.
Funeral pieces are very delicate and we take the best care possible to ensure your arrangement arrives in perfect condition. To ensure deliveries are completed in a timely fashion we prefer to deliver items within five hours of order processing. If this time frame is not allotted and we are unable to deliver in time for a service, we will call you to make other arrangements to ensure you can express your condolences alternatively to a home or an office.
We will deliver your arrangement to the cemetery’s main delivery area. Placement of the arrangement, however, is entirely up to the discretion of the deceased’s family and/or cemetery. If you would like to request special placement of your arrangement we recommend that you arrange these details directly with the cemetery. Any applicable placement fees will be paid directly to the organizing party and not Memorial Flowers.
We welcome requests but cannot make any guarantees as the layout of the funeral home is up to the discretion of funeral directors and families.
We very much appreciate and welcome customer feedback. Please direct all questions, comments or concerns to Customer Service.
Minor substitutions may be made to your arrangement for various reasons. Specific flowers may be out of season, our product shipments may be delayed or weather conditions may affect what is in stock . The following substitution rules may apply to your order:
Flowers: In arrangements of assorted flowers, colours are subject to availability and colour substitutions may apply. The colours shown online will be used if they are available even if this means substituting other kinds of flowers of greater value.
Speciality flower arrangements: Such as an all rose or all lily bouquet, we will make every attempt to match the flower type but colour is subject to availability.
Plants: For green and blooming plants, similar plants may be substituted of equal or greater value.
Speciality plants: Such as orchids, we will make every attempt to match the plant type but colour is subject to availability.
We want all our customers to have a positive experience with us and will work with you to ensure satisfaction. If you are not satisfied with the substitutions applied to your order we encourage you to get in touch with us within 24 hours of delivery and we will work with you to address your concerns.
Our open substitution policy allows us to approve minor substitutions without notifying the customer. If the substitutions in question will drastically change the look an an arrangement then we will typically notify you unless we are not informed by the filling florist.
Yes. To use a promotion or discount coupon simply enter it into the coupon box upon checkout and your discount will apply. Please note that promotion coupons are case sensitive so be sure to enter your code exactly how you see it.
If your order has already been delivered, we unfortunately cannot apply a discount to your order. We can, however, ensure remains active for a future order. If your order has not been delivered, you will have to cancel your order and place a new one with your desired coupon code.
No, discounts cannot be combined. If you have two or more discount codes you can only apply one to your order.
Due to the perishable nature of our products we require a 24 notice from delivery date for complaints. If you are unsatisfied with your order we ask that you file a complaint with us within 24 hours of delivery to be eligible for a full refund. If you file a complaint after 24 hours of delivery you may be eligible for a partial refund. All complaints are addressed on a case by case basis so how your complaint is resolved depends on the time we receive it and the nature of your concerns.